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Our Company Bio

How We Got Started

Solar VPS was formed in early 2005 to provide business users with cost-effective, efficient and sustainable hosting solutions. We began as a managed Windows Virtual Private Server business and partnered with Parallels ( then SWsoft ) to offer its newly released Windows Virtuozzo to customers. By adding the managed services aspect, we were able to create higher customer retention as well as maximizing revenue.

Not only did Parallels provide an optimal solution for client service offerings, but it also enabled us to virtualize our office file servers and managment systems. This allowed for lower power consumption, lower capital expenditures and increased manageability. Use of virtualization software and VPN connectivity allowed us to build a truly virtualized office and data facility network.Communication was spot-on with every member of our team and with our customers. Knowing what was going on and being able to handle any problem became truly functional through our virtual infrastructure.

How We Automated

In early 2006, we purchased the Parallels Business Automation ( then HSPcomplete ) Virtuozzo management and billing software from Parallels ( then SWsoft ). Parallels Business Automation, or PBA for short, allowed us to provide clients with a fully integrated web store/sign up process, payment and billing system, order delivery platform and system management center.VPS hardware nodes are deployed with Virtuozzo and are connected with PBA. As clients make purchases through our online store, orders are queued in PBA, fraud checked and then with the click of a button, are automatically built, assigned ip address and installed using PBAs integration with Virtuozzo templates. Finally, clients are emailed a welcome letter that contains all relevant information for connecting to and managing their VPS subscription.

The Parallels Automation process has allowed us to provision orders quickly and easily. Since adopting PBA, automation has become a crucial aspect of Solar VPS. Our service offerings, our customer support and our infrastructure managment depends on our commitment to automation. We've become a more customer-centric company as a result of our integration with automation systems and processes, which has resulted in a higher level of customer service and support.

How We Optimized

Solar VPS lives the Parallels "Optimized Computing" vision. We have created a truly virtual infrastructure from our client offerings, our data facilities and our management offices. We work very closely with Parallels to provide the hightest possible service and support to our customers. We are backed by 24/7/365 support from our Parallels Platinum Partner support contracts and our dedicated team of account managers and Parallels CRMs ( Customer Relationship Managers ).The Solar VPS network is powered by Parallels Virtualization and Automation products including Parallels Business and System Automation, Parallels Virtuozzo Containers, Parallels Plesk Control Panel, Parallels Server and Parallels Workstation and Desktop products. All members of the Solar team are required to virtualize their working environments to maximize productivity and energy efficiency.

We've proven that the Parallels vision of "Optimized Computing" is more that just a philosophy and that it truly works. We've put these concepts of virtualization and optimization into practice and much of the success of Solar VPS success is attributed to those concepts. We look forward to our continued partnership with Parallels and to the new opportunities and efforts that our initiatives are creating for us.

How We Broadened Our Brand

In early 2008, the decision was made to change our corporate name to Solar Virtualization Technologies Group, or Solar VTG for short. The Solar VTG name more effectively reflects the "Solar" push into the SaaS ( Software as a Service ) based market. The Solar VPS brand will continue to offer the same great Virtual Private Server offerings and exceptional customer service and support we have come to be known for. In addition, new brands will be added and incorporated into our fully virtualized infrastructure.

The new Solar VTG brand exists to further our virtualization, automation, SaaS and green computing efforts through our multiple brands. Most notably, our sister company, MessageWire, forefronts this effort through its Parallels powered infrastructure for Mobile device connectivity, Hosted Exchange, Anti-Spam/Anti-virus, Sharepoint and Message Archiving services. Solar VTG and MessageWire keep a close personal relationship and exist to fully compliment all business communication and hosted services needs.

How We Are Going Green

Solar VPS is committed to promoting and adopting energy efficient measures across all areas of our business. From choosing energy efficient server components for our customer offerings to reducing power consumption in our global reaching offices, becoming "green" has never been more important to us. Most importantly, Solar VPS is partnering with other green-centric companies to educate others and promote the ideas of green computing and green living. To address our new energy conserving corporate standards, we developed a brand to symbolize our green initiaitives called "SolarGreen".

The name SolarGreen was chosen to signify our efforts to become green and stay green. While we don't claim to have all the answers to being environmentally responsible, we understand that it is important for all small businesses in the United States and across the world to do their part to save our planet. In order to do our part, we developed the iniative around 3 goals including Reducing Customer Energy Consumption, Reducing Company Energy Consumption and Supporting Green Efforts.

Why Use JVDS?

Our Business is Personal

Business is Personal and that's how we feel at Solar VPS. Our service is centered around positive vendor-client relationships and our main focus at Solar VPS is the customer.

Our Customers Come First

Along with our "Business is Personal" mantra, we conduct our business around our customers. We listen to the feedback our customers give us and we use that feedback to improve our services. The satisfaction of our customers defines our service and maintaining excellent customer satisfaction comes first.

We Support Green Efforts

Solar VPS operates around our "SolarGreen" initiatives. Through our partnership with Green Living Ideas, we work to help our customers to be green, our company to be green and the small business community to be green.

We Are Virtualized

Solar VPS began and has continued to flourish through the use of virtualization technologies. Our Parallels Platinum Partnership allows us to work closely with developers, product managers and support technicians on the best virtualization software available today. We use virtualization in all areas of our business and we work to further its adoption into small businesses around the world.

We Are Automated

In addition to our virtualized infrastructure, providing customers an automated service delivery platform is crucial to our continued success. Seamless order delivery, upgrades, downgrades and migrations allow customers ease-of-management. We truly believe that virtualization and automation go hand-in-hand.

We Never Close

We provide our customers with true 24 hours, 7 days per week, 365 days per year, technical support. We are available via our secure help desk, live chat and emergency toll-free telephone. Our customer base reaches around the globe and delivering exceptional service to all of our customers is our main priority.

We're More Than a Host

In addition to providing excellent customer service and support through our Solar VPS brand, we expand upon our expertise in hosting and virtualization to include our parent company Solar Virtualization Technologies Group (Solar VTG) and our sister company MessageWire. Our additonal brands and companies work to further the SaaS ( Software as a Service ) model of service offering.

We Own Our Hardware

Unlike many hosts, we own all of our network and VPS hardware. With our "SolarGreen" initiative, overseeing hardware purchased to ensure that we use only the best and and most energy efficient hardware is extremely important. In addition to our VPS hardware, we are highly selectoive about choosing only the highest quality enterprise class network hardware.

We Manage Our Network

While many VPS hosts colocate their servers in data centers around the world, very few own and operate their own networks. The Solar VPS networks are 100% Cisco based nd all new Solar VPS ip allocations are assigned directly from ARIN and through RIPE certified resellers in the UK. All routers and switches which use BGP ( Border Gateway Protocol ) to annouce our ips via several ip transit providers in every data center we use. Our network is managed by on staff Cisco Certified Professionals.

We Are Always Growing

We are always working to grow, change and improve our services and our company. Based on client feedback and a changing marketplace, we continue to expand our service offerings to suit small and medium businesses in addition to working with clients to improve every aspect of our current service offerings.


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